Welcome to the website of ahscommercialsnowremoval.ca (“AHS,” “AHS Commercial Snow Removal,” “Action Home Services,” “we,” “us,” or “our”). These Terms and Conditions of Use (the “Terms”) govern your access to and use of the website located at https://ahscommercialsnowremoval.ca/ and any related online pages, forms, content, features, or digital services we make available through the website (collectively, the “Website”).
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.
These Terms apply to use of the Website only. They do not replace or modify any written estimate, quote, proposal, work order, seasonal snow contract, service-level agreement, warranty document, or other service agreement signed between you and AHS for snow plowing, snow removal and hauling, ice control, salting, sanding, de-icing, sidewalk and walkway clearing, winter site maintenance, or any other service.
1. About Us
Action Home Services Inc. is a corporation registered in Ontario, operating a commercial snow and ice management business based in Richmond Hill, Ontario, serving the Greater Toronto Area. AHS provides winter maintenance services to commercial, industrial, institutional, retail, condominium, and property-management clients. AHS holds the licenses, registrations, and insurance required for the services we provide.
Contact Information:
- Legal Name: Action Home Services Inc.
- Address: 50 West Wilmot St, Suite 100, Richmond Hill, ON L4B 1M5
- Phone: +14378898386
- Email: info@actionhomeservices.ca
2. Use of the Website
You may use the Website for lawful purposes only. You agree not to:
- Use the Website in any manner that violates applicable federal, provincial, or municipal laws
- Attempt to gain unauthorized access to any part of the Website, our servers, or any connected systems
- Use the Website to transmit any harmful code, viruses, malware, or other malicious content
- Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website without our express written permission
- Use any automated means (including bots, scrapers, or data mining tools) to access or extract content from the Website
- Interfere with or disrupt the Website’s operation or any other user’s use of the Website
- Submit false, misleading, or fraudulent information through any forms or communication channels
3. Intellectual Property
The Website contains content that is owned by Action Home Services Inc. as well as content owned by third parties and used by AHS with permission or under license.
AHS-Owned Content:
Original photographs of AHS work and serviced properties, original written content, service descriptions, blog posts, original videos, custom graphics, page layouts, the “Action Home Services” name, the AHS logo, and other original works created by or for AHS are the property of Action Home Services Inc. and are protected by Canadian and international copyright, trademark, and other intellectual property laws.
Third-Party Content:
The Website may also display content owned by third parties, including (but not limited to) manufacturer and supplier product images (including equipment, de-icing, and ice-control product images), stock photography used under license, third-party trademarks, certifications, and accreditations (such as snow-and-ice-management industry associations, the Smart About Salt Council, HomeStars, the Better Business Bureau, and others), embedded social media or video content, and client-provided photographs used with permission. All such content remains the property of its respective owner. AHS displays third-party content under license, with permission, or in accordance with applicable fair dealing provisions of Canadian copyright law.
Your Permitted Use:
You are granted a limited, non-exclusive, non-transferable, revocable license to view and use the Website for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, or otherwise exploit any content on the Website — whether AHS-owned or third-party — without obtaining prior written permission from the rights holder.
Unauthorized use of any content on the Website may violate copyright, trademark, privacy, publicity, or other laws, and may result in civil or criminal liability.
4. Forms, Inquiries, and Quote Requests
Our Website allows you to submit contact forms, service inquiries, and quote requests. By submitting any form, you confirm that:
- The information you provide is accurate, complete, and current
- You have the authority to submit the information (including any property address, site details, or service requirements)
- You consent to AHS contacting you about your inquiry or property
Form submissions do not constitute a binding contract for services. A binding service agreement is only created when both you and AHS sign a written quote, estimate, seasonal snow contract, or service agreement.
Quotes, estimates, pricing ranges, or ballpark figures provided through the Website or in initial communications are preliminary and subject to a formal written quote following a site assessment or property walkthrough. Final pricing may differ based on property size and layout, site conditions, service level, snowfall and service triggers, salt and material usage, seasonal versus per-event terms, and other factors.
Your personal information is handled in accordance with our Privacy Policy.
5. Serviced Properties and Photography
The Website features photographs and descriptions of serviced properties and completed work, displayed with the consent of property owners or managers where required. Photographs may be edited, cropped, or curated for display purposes. Results shown are illustrative; actual service outcomes for your property will depend on weather and storm conditions, snowfall and ice accumulation, property size and layout, the service level and contract scope selected, and other variables, and AHS does not guarantee identical outcomes.
6. Third-Party Links and Platforms
The Website may contain links to third-party websites, platforms, or services (including HomeStars, Google, social media platforms, industry-association directories, and supplier sites). These links are provided for your convenience only. AHS does not control, endorse, or assume responsibility for the content, privacy practices, terms, or operations of any third-party site. Your use of third-party sites is at your own risk and subject to their own terms and policies.
7. Reviews and User-Submitted Content
If you submit reviews, testimonials, photographs, comments, or other content directly to AHS (for example, by email, through a Website form, or in response to a request from AHS), you grant AHS a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and distribute that content for marketing and promotional purposes, including on the Website, on social media, and in industry awards submissions. You confirm that any content you submit is your own original work and does not infringe on the rights of any third party.
Reviews you post on third-party platforms (such as Google Reviews, HomeStars, or the Better Business Bureau) are governed by the terms and policies of those platforms, not by these Terms. AHS may share or reference publicly visible reviews from these platforms in accordance with each platform’s usage rules.
8. Disclaimers
AHS endeavours to provide accurate and current information on the Website. However, the Website and its content are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, AHS makes no representations or warranties of any kind, express or implied, regarding the operation of the Website or the accuracy, completeness, reliability, or timeliness of any content on the Website.
Without limiting the foregoing, AHS does not warrant that the Website will be uninterrupted, secure, or error-free, or that any defects will be corrected. Any service triggers, response times, dispatch thresholds, salting or plowing schedules, pricing examples, or timelines described on the Website are general illustrations only and do not constitute a service guarantee. Actual service timing and performance depend on weather and storm conditions, snowfall and ice accumulation, equipment and crew availability, current pricing and availability, and the specific terms of your service agreement.
Important: Nothing in these Terms excludes, restricts, or modifies any rights or statutory warranties that cannot be excluded under the Ontario Consumer Protection Act, 2002 (to the extent it applies), the Sale of Goods Act (Ontario), the Competition Act (Canada), or any other applicable law. Your statutory rights remain unaffected.
9. Limitation of Liability
To the maximum extent permitted by law, AHS, its directors, officers, employees, agents, and contractors shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the Website, including loss of profits, loss of data, business interruption, or loss of goodwill, even if AHS has been advised of the possibility of such damages.
Our total aggregate liability arising from or relating to your use of the Website (excluding liability arising from any service agreement between you and AHS, which is governed by that agreement) shall not exceed the greater of: (a) one hundred Canadian dollars (CAD $100); or (b) the total amount you paid to AHS, if any, in the twelve (12) months preceding the event giving rise to the claim, in connection with your use of the Website.
Important: Nothing in this section limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot be excluded or limited under applicable law. Your statutory rights remain unaffected.
10. Service Agreements
These Terms govern your use of the Website only. They do not constitute a contract for snow removal, ice management, or any winter maintenance services. Any services AHS provides will be governed by a separate written service agreement — such as a seasonal snow contract, per-event work order, or service-level agreement — signed by both parties, which will set out the full scope of work, service levels, pricing, term, payment terms, insurance, indemnity, liability, and cancellation or termination provisions.
Most of AHS’s snow and ice management services are provided to commercial, industrial, institutional, retail, condominium, and property-management clients on a business-to-business basis.
Where AHS provides services to a consumer (as defined under the Ontario Consumer Protection Act, 2002), applicable consumer-protection rights — which may include the right to a written contract and certain cancellation or cooling-off rights — remain unaffected. If you have questions about your rights, you may contact Consumer Protection Ontario or the Ontario Ministry of Public and Business Service Delivery, or seek independent legal advice.
11. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Website, you acknowledge that you have read and understood our Privacy Policy.
12. Marketing Communications
AHS’s marketing communications (including email newsletters, promotional offers, and marketing text messages) are governed by our Privacy Policy and Canada’s Anti-Spam Legislation (CASL). Please refer to our Privacy Policy for details on how to subscribe, manage your preferences, and unsubscribe.
13. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices, services, legal requirements, or for other operational reasons. The “Last Updated” date at the top of these Terms indicates when they were last revised.
If we make material changes that affect your rights or obligations, we will provide reasonable notice through a notice on the Website, by email (where appropriate), or by other reasonable means before the changes take effect. Your continued use of the Website after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you should stop using the Website.
14. Termination
We may suspend or terminate your access to the Website at any time, without prior notice, if we reasonably believe you have violated these Terms, or upon reasonable notice if we discontinue any portion of the Website. Termination does not affect any rights or obligations that arose before termination.
15. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of laws principles. Any dispute arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of the Province of Ontario, except where applicable consumer protection law provides otherwise.
16. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be severed from these Terms and the remaining provisions will remain in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and AHS regarding your use of the Website and supersede any prior agreements or understandings.
18. Copyright and Trademark Complaints
AHS respects the intellectual property rights of others. If you believe that content on the Website infringes your copyright, trademark, or other intellectual property rights, please contact us at info@actionhomeservices.ca with the following information: (a) a description of the work or right you believe has been infringed; (b) the location (URL) of the allegedly infringing content on the Website; (c) your contact information; and (d) a statement, made in good faith, that you have the right to make the complaint. We will review and respond to legitimate complaints in a timely manner.
19. Contact Us
If you have questions or concerns about these Terms, please contact us:
Action Home Services Inc.
- Address: 50 West Wilmot St, Suite 100, Richmond Hill, ON L4B 1M5
- Phone: +14378898386
- Email: info@actionhomeservices.ca
These Terms and Conditions are provided as a starting point and should be reviewed by qualified Ontario legal counsel before publication to ensure compliance with all applicable laws and accurate reflection of AHS’s business practices and its commercial service agreements.